Track Tawk Live Chat Event Tracking with Google Tag Manager

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Track Tawk.to Chat Event Tracking in Google Analytics through Google Tag Manager

Recently one of client ask to track tawk.to live chat event tracking in Google Analytic using Google Tag Manager, Tawk.to is very most of popular chat free software that’s see most of website using in the site through Google Tag Manager and send an event to Google Analytics when chat session started, Close and offline event. 

Why it’s important to track tawo.to Track Tawk Live Chat App Event Tracking in Google Analytic using Google Tag Manager

Tawk.to chat will provide tons of information about your visitors from where they came , and Chat started and How many people converting after using chat system. Also you can chat system as goal conversion in Google Analytic and Set Up Adword Conversion tracking on Tawk.to chat

First Install Google Tag Manager on the website for rack Tawk Live Chat Event Tracking with Google Tag Manager

Paste this code as high in the <head> of the page as possible:
<!– Google Tag Manager –>
<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({‘gtm.start’:
new Date().getTime(),event:’gtm.js’});var f=d.getElementsByTagName(s)[0],
j=d.createElement(s),dl=l!=’dataLayer’?’&l=’+l:”;j.async=true;j.src=
‘https://www.googletagmanager.com/gtm.js?id=’+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,’script’,’dataLayer’,’GTM-XXXX’);</script>
<!– End Google Tag Manager –>
Additionally, paste this code immediately after the opening <body> tag:
<!– Google Tag Manager (noscript) –>
<noscript><iframe src=”https://www.googletagmanager.com/ns.html?id=GTM-XXXX”
height=”0″ width=”0″ style=”display:none;visibility:hidden”></iframe></noscript>
<!– End Google Tag Manager (noscript) –>

Note: Make you will replace GTM Tracking Code with your GTM ID XXXXX

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